Privacybeleid
This Privacy policy describes how any online and mobile website, application and digital service of Sportkyu will use and protect any information that you give when you visit or make a purchase from terrasland.com. The Store is committed to ensuring that your privacy is protected.
WHAT INFORMATION YOU PROVIDE TO US?
We may collect the information from you as detailed below:
Information about your identity: first and last names, date of birth, age range;
Contact information: email address, telephone number, postal address;
Information about purchases and payments (including credit/debit card numbers, Amazon Pay, PayPal, purchase history);
Other personal information: profession, civil status, nationality, sex, language, your interests, hobbies, lifestyle;
Customer service information: if you contact us by phone, email or otherwise, we will keep a record of that correspondence; categories of favorite products, details of products purchased, size, price, discount, contact history, cookies, customer service requests, IP address, geolocation data (your device will have settings that allow you to turn off these services should you no longer wish to benefit from them).
HOW DO WE USE YOUR PERSONAL INFORMATION?
We will use the information we collect from you for marketing and promotional purposes, in order to understand your needs and provide you with better service. We may use the information to process your order, improve our products and services, sending e-newsletters or to communicate with you. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We will not knowingly collect or otherwise process any Personal Data from anyone under the age of 18.
HOW DO WE COLLECT IT?
We may collect personal information about you when you visit our website, create an account, subscribe to our newsletter; when you purchase a Sportkyu product or request customer service, when you interact with us via email or telephone.
DO WE SHARING YOUR INFORMATION?
We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:
we will disclose your personal information to third party providers for the purposes of providing online and other payment services;
we will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party;
we will share your personal information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
HOW LONG WE WILL RETAIN YOUR DATA?
The data collected will be kept for the duration of the use of the services offered Sportkyu or until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.
HOW ABOUT COOKIES?
Our Privacy Policy explains how we collect information through the use of cookies.
Overall, cookies help us provide you with a better website.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Cookies are stored on your device when you have browsed the Sportkyu website, if you agree. Once you agree, the file is added and the cookie helps analyze web traffic.
We use first party cookies served directly by Sportkyu to your computer or mobile device to recognize your computer or mobile device when you visit our platform. Third party cookies, which are served by a third-party service provider are most commonly used for platform analytics or advertising purposes.
IP addresses. We will collect information about your computer or mobile device, including your IP address, operating system, log-in times and browser type where available.
Sportkyu uses cookies to:
enable some of the basic functionality that is required for you to browse and shop on the Site (for example, language chosen), memorize information in a form which you completed at the time of registration or on your previous visit, or access your user account;
analyze activity on Sportkyu Websites, in particular by establishing statistics of visits (Google Analytics helps us take and analyze visitor information such as browser usage and new visitor numbers; Inspectlet / Hotjar shows us how you interact with our website; Google Optimize as a tool to collect and monitor information about changes to our website; Pingdom cookie is used to monitor the performance of our website for your session and helps us understand issues with website speed and performance);
to carry out advertising targeting operations (The DoubleClick cookie serves relevant adverts to potential customers and takes a note whenever someone interacts with an advert; Google AdWords conversion pixel cookie shows us how you found our Site and which website you came from; Feed Optimize / Bing cookies also shows us how you found our Site and which website you came from);
provide you with sharing buttons via social networks (Sites such as Facebook, Instagram and Pinterest use cookies in order to be able to share and discuss our Products on social networks. They additionally use cookies to anonymously record that a user has clicked on a link that referred the user to the Site).
Cookies are kept for a maximum of thirteen (13) months.
The Help menu on the menu bar of most browsers tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie.
WHAT RIGHTS DO WE HAVE REGARDING YOUR PERSONAL DATA?
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You have the right to know what Personal Data has been collected about you and how such Personal Data has been processed. You may declare that you do not want your Personal Data processed (in whole or in part) at any time.
HOW CAN YOU CONATCT US?
Through the “Contact Us” form (https://sportkyu.com/pages/contact).
By writing to the Sportkyu Data Protection Office either by email (customecare@sportkyu.com).